Terms &
Conditions

Your date and time are held once we've received your payment at checkout. Until payment is received, your preferred date and time cannot be guaranteed.

If your event is more than 14 days away, your booking is confirmed straight away. If it is 14 days away or less, it is a request — see Bookings within 14 days below.

Once confirmed, you'll receive an email with all the details you need. If any event specifics need to be finalised — such as exact venue or start time — we'll be in touch closer to the date.

Please check your confirmation email carefully and let us know if anything looks incorrect.

What you pay at checkout depends on the package you choose and how you choose to pay. The amount is always shown before you pay.

• Children's parties are secured with a £49 deposit.
• Adult bookings are secured either by paying for your own place, or by paying in full.

Paying removes your date and time from the live booking calendar.

The amount paid to secure your booking is non-refundable if you cancel. If we cancel, or if we cannot confirm a requested booking, you are refunded in full.

Your remaining balance is due 14 days before your event date. You can pay it at any time in your booking portal — the link is in your confirmation email.

We'll email you when the balance is due, and follow up automatically if it's still outstanding.

We accept card payments online. Where agreed in advance, balances may also be settled by bank transfer. If you need a VAT invoice for a company, school or community booking, contact us and we'll send one. If your balance isn't received before the event, we reserve the right to cancel your booking.

If your event is 14 days away or less, your booking is a request rather than a confirmed booking. At short notice we need to check that staff and equipment are available before we can promise the session.

• You pay at checkout to hold the slot while we check.
• We confirm within 48 hours, and always before your session.
• If we confirm, any remaining balance is charged automatically.
• If we cannot confirm, you are refunded in full, automatically.

Because the balance is charged when we confirm, we securely store your card with our payment provider for that purpose. If you have paid in full, there is no balance to charge and no card is stored.

Group numbers are already locked at this point and cannot be changed.

If you choose "Everyone pays their own share", you pay for your own place at checkout and we send you a link to share with your group. Each person pays for their own place.

• Your group has until 14 days before the event to pay their share.
• After that, numbers are locked and any unpaid balance becomes yours to pay.
• If someone who has already paid drops out, their place can be transferred to someone else. We do not refund individual places.

If you choose "Pay my share now, the rest later", the remaining balance is yours to pay by the same date, whether or not anyone pays you back.

For children's parties split between two parents, the party is divided equally in two. Your deposit comes off your half. If the other parent hasn't paid their share by the due date, any unpaid amount becomes your responsibility.

Minimum and maximum group sizes vary by package and are shown at checkout. The minimum number required to play is 6 players. If fewer players attend than you have booked for, the cost is still based on your booked number.

Larger groups are managed via rotations to ensure everyone participates. For larger groups, longer sessions are recommended to maximise play time.

Final group numbers must be confirmed 14 days before your event. After this point, numbers are locked and the remaining balance becomes due regardless of attendance.

Players can be substituted if needed, but refunds are not provided for individual drop-outs or no-shows.

Bookings can be cancelled up to 14 days before your event date. In all cases, the amount paid to secure your booking is non-refundable.

Cancellations made within 14 days of the event are not permitted and no refund will be issued.

If we cancel your booking for any reason within our control, we will offer an alternative date or a full refund.

If you need to change your date or time, please contact us by email as soon as possible. Changes are subject to availability and cannot be made within 14 days of the event.

To amend player numbers, use your booking portal — the link is in your confirmation email. Changes can be made up to 14 days before the event, provided minimum numbers are maintained.

We always try to be reasonable where circumstances allow.

All sessions are played on all-weather 3G pitches and go ahead rain or shine.

In the rare event of extreme weather — such as lightning, unsafe winds, or venue closure — we may need to postpone your session. If we cancel for any reason within our control, we will offer an alternative date or a full refund.

Occasionally, venue issues outside our control may affect your booking. In these cases, we will work with you to find a suitable solution.

Most sessions are outdoors. Indoor sessions may be available during winter months (November–February), subject to availability.

Safety always comes first.

All participants take part at their own risk. Bubble football is a physical activity and minor bumps and bruises can happen — that's part of the fun.

Every session begins with a mandatory safety briefing. Participants must listen to and follow the coach's instructions at all times.

We reserve the right to exclude anyone who:

• Arrives under the influence of alcohol or drugs
• Behaves unsafely or ignores safety instructions
• Is deemed unfit to play by the coach

No refunds are issued in these cases.

• Minimum age: 7 years
• Maximum age: 65 years
• Maximum height: 6'7"
• Maximum weight: 20 stone

Anyone under 18 must be supervised by a responsible adult. Adults and children cannot play together in the same session for safety reasons.

Bubble football is not suitable during pregnancy. Spectating is absolutely fine.

Participants should be in reasonable health and free from injuries that could be aggravated by running, jumping, or contact. If you are unsure whether bubble football is suitable for someone in your group, please contact us before booking.

Groups must arrive 15 minutes before their start time for check-in and safety briefing. Sessions cannot be extended for late arrivals.

Your coach has full authority over the session on the day. This includes decisions about game formats, pacing, breaks, and any safety-related calls. These decisions are made in the best interest of your group.

If you have specific preferences or requests, please let your coach know at the start of the session and they'll do their best to accommodate where possible.

Every participant must complete a digital waiver before playing. After booking, the lead booker will receive a waiver link to share with all players.

If someone hasn't completed their waiver in advance, the coach will provide a QR code on the day. No one may participate without a completed waiver.

Spectators are welcome. They must remain in designated safe areas away from the pitch at all times. Up to 5 spectators may attend free of charge.

Participants are responsible for their own personal belongings during sessions. We recommend leaving valuables at home or in a secure vehicle.

While we take every precaution to ensure safety, participation in bubble football carries inherent risks. By booking, you acknowledge and accept these risks.

If a participant causes damage to equipment or venue property, we reserve the right to recover reasonable costs.

Group photos and short videos are taken during every session and shared digitally with the lead booker after the event.

We may also use photos or videos for our website, social media, or promotional materials. If you would prefer not to be included, please let your coach know at the start of the session.

For kids sessions, we will always seek permission from the organiser before taking or using any images.

We welcome feedback — it helps us improve. If something didn't go as expected, please contact us within 7 days of your event via our contact page.

We'll review your feedback fairly and respond as quickly as possible. We are committed to resolving issues in a way that's fair to everyone involved.

These terms may be updated from time to time. The version that applies to your booking is the one in effect at the time of booking, and we keep a record of that version with your booking.

These terms are governed by the laws of England and Wales.

For information about how we handle your data, please see our Privacy Policy.